Legal
Privacy Policy
Last updated: June 2026
1. Information We Collect
We collect only the information you provide when placing an order or submitting a review: your name, email address, and order details. If you sign in with Google, we receive your name, email, and avatar URL from your Google profile.
2. How We Use Your Information
Your information is used solely to process your orders, communicate order status, display your reviews (name and avatar only), and improve our services. We do not sell, rent, or share your personal data with third parties.
3. Data Storage & Security
Your data is stored securely in Supabase (PostgreSQL) with encryption in transit and at rest. We implement reasonable security measures to protect your personal information.
4. Third-Party Services
We use the following third-party services: Supabase (database & authentication), Upstash Redis (caching), and WhatsApp (order communication). Each service has its own privacy policy governing data handling.
5. Cookies
We use essential cookies for authentication (Supabase session) and cart persistence (localStorage). No tracking or advertising cookies are used.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us via WhatsApp or email.
7. Contact
For privacy-related inquiries, reach out via WhatsApp or email us at support@ottsubscriptionnepal.com.